SITHGAM006A – Provide Responsible Gambling Service
Course Information
What does Responsible Gambling Service mean?
It is providing responsible gambling services, and information to customers who require assistance with their problem gambling. The unit relates to satisfying requirements for providing responsible gambling services under state/territory legislation.
Who should do the course?
The responsible provision of gambling services is an essential skill for anyone involved in the promotion, sale and service of gambling activities in licensed premises. This includes the Gaming Licensee, Gaming Supervisors, Managers or Attendants involved in operational gambling activities.
Why should I do it?
1) Provide responsible service of gambling.
2) Provide information and assistance to customers about problem gambling.
How much does it cost?
The total cost is $85 per person, payable in advance. Discounted rates apply for bookings of 10 or more.
What are the prerequisites for the course?
There are no prerequisites for this course.
Course Content: Duration 4-5 Hrs
- Formal procedures involved in the service of gaming
- Providing a responsible gambling service
- Your rights and obligations under legislation.
- Learning about problem gamblers
- Social impacts of gambling
- Counselling techniques
- Procedures concerning barring customers.
Assessment
There is a written assessment at the completion of the course.
Literacy, Numeracy and Special Needs
LGS Training is committed to assisting students with differing abilities to succeed. Should you require any special assistance such as literacy or numeracy help, disability access or other physical or learning needs, please let us know at the time of booking. We can provide an oral assessment for learners with language or literacy difficulties. With prior approval from the training manager an interpreter may accompany learners during training.
